Question 1

What is GemVault?

Accepted Answer

GemVault is secure web-based gem inventory and business management software designed for gem merchants, wholesale dealers, retail gem shops, and export companies. It replaces spreadsheets and paper ledgers with a fully auditable system for managing purchases, sales, on-approval loans, work-in-hand, exports, certificates, photos, and business reports.

Question 2

Who is GemVault for?

Accepted Answer

GemVault is built for gem merchants, wholesale dealers, retail gem shops, and gem export companies — particularly those operating in Sri Lanka's gem trade. It supports multiple user roles including owner, inventory manager, sales, export officer, and accountant, each with granular permissions.

Question 3

How much does GemVault cost?

Accepted Answer

GemVault offers a Free Forever plan with 10 total gems. Business Starter includes 100 total gems and starts at LKR 10,000 per month in Sri Lanka or USD 100 per month internationally. Business Pro includes 200 total gems and starts at LKR 15,000 per month in Sri Lanka or USD 150 per month internationally.

Question 4

How does GemVault keep my data secure?

Accepted Answer

GemVault uses per-company isolated databases so your data is never commingled with other businesses. Access is protected by role-based access control (RBAC), every action is recorded in an immutable audit log, and all data is transmitted over encrypted HTTPS connections.

Question 5

Can I try GemVault before paying?

Accepted Answer

Yes. New GemVault workspaces include a 14-day Business Pro trial with no credit card required. After the trial, unpaid workspaces continue on the Free Forever plan.

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